June 21, 2024
 Privacy Policy

Privacy Statement for http://www.loopone.com

Thank you for visiting loopone.com (the "Site").

Quadient Software, Inc. ("Quadient Software") respects the privacy of loopone.com users ("Users") and is committed to protecting the private information disclosed by its Users while using the Site. Accordingly, this Privacy Statement describes the practices that Quadient Software follows with respect to information collected in connection with use of the Site.

What is Personal Information?

For purposes of this Privacy Statement, "Personal Information" means any information that may be used to identify a User, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal interests, and other information needed to provide a service requested.

How is Personal Information collected?

Generally speaking, Users of the Site do not divulge Personal Information to Quadient Software by simply using the Site, and Quadient Software does not collect Personal Information, including the User's email address, without first asking the User for it. However, certain areas of the Site may require registration or a password before accessing such areas, or before obtaining additional information. As a result, Quadient Software may explicitly request Users to provider Personal Information to access these areas or obtain the additional information.

Use of Personal Information

Personal Information is used by Quadient Software to develop, improve and provide Quadient Software products and services. Quadient Software may also use this Information to provide Users with information, and for internal marketing and lead generation purposes. However, except for disclosure to entities assisting Quadient Software in its business ("service providers"), none of the Information collected is shared with organizations external to Quadient Software without the User's express prior consent ("Opting-In")(see below for more detail). Service providers given Personal Information are also required to follow the same standards stated in this Privacy Statement.

Traffic Data Potentially Collected and Stored

The Site servers may capture certain "Traffic Data" when Users visit the Site, including: date and time of visit; refer address (location from which a visitor comes to loopone.com); type of Internet browser; IP address; operating system; pages visited; and time spent at the Site and its pages. (Each computer that connects to the Internet is assigned a unique number [an IP Address] for identification purposes). A visitor's email address is not captured and Users are not otherwise identified personally.

Use of Traffic Data

Traffic Data may be used to help diagnose problems with our Site and to assess, improve, operate and administer the Site.

Other Information Obtained Through Cookies

We also may utilize a standard technology called "cookies" to collect information about how the Site is used. Cookies were designed to help determine if a particular user had visited a site previously and thus save and remember any preferences that may have been set while the user was browsing the site. Cookies are small strings of text that web sites can send to the User's browser. Cookies cannot retrieve any other data from your hard drive or obtain your email address. If you are simply browsing the Site, a cookie may be used to identify your browser as one that has visited the Site before.

We may also make use of memory-based cookies in support of authenticating the user of certain Quadient Software applications. Similarly, if Users are registered to use certain Quadient Software services requiring a user ID and password, we may use cookies so that we can provide personalized information based on preferences the Users have indicated while using the Site.

Although Users have the ability to modify their browser to either (i) accept all cookies, (ii) notify them when a cookie is sent, or (iii) reject all cookies, please know that it may not be possible to utilize certain Quadient Software services or Site functionalities if cookies are rejected.

Information on popular browsers and how to adjust them to control cookies can be found at the following Web sites:

Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.htm
Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies

Other Uses of Information (including Personal Information)

User information may also be used in accordance with any applicable agreements between Quadient Software and its Users and their respective companies, and such agreements shall control over this Privacy Statement in the event of a conflict.

Because Quadient Software is part of a global Quadient Group, User information may be shared with other Quadient Group offices or subsidiaries around the world, provided that such entities are governed by this Privacy Statement. Quadient Software will also disclose information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public or our websites.

Data Security

Users account information is password-protected for privacy and security. Quadient Software safeguards the security of the data sent to Quadient Software with physical, electronic, and managerial procedures. In certain areas of the Site, Quadient Software uses industry-standard SSL-encryption to enhance the security of data transmissions. While Quadient Software strives to protect User information, Quadient Software cannot ensure the security of information transmitted, and urges its Users to take every precaution to protect their personal data. Changing passwords often, using a combination of letters and numbers, and making sure that browsers are secure are all prudent practices that Quadient Software recommends.

For site security purposes and to ensure Site uptime, Quadient Software employs software programs that monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits other than those uses identified in this Policy Statement. Intentional misuse of secure information will be investigated and may result in criminal or civil prosecution.

Children and Privacy

This Site does not target and is not intended to attract children under the age of 13. Quadient Software does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.

Other Sites

This site may contain links to other sites. Quadient Software is not responsible for the privacy practices or the content of such Web sites.


To the extent that our Site requests or requires Users to provide Personal Information and the User elects to provide such Personal Information, then the User thereby "Opts-In" and consents to Quadient Software's internal use of such information, including its use for marketing and lead generation purposes. However, Users may subsequently elect to "Opt-out" of receiving direct marketing or market research information by taking affirmative action to indicate that the User no longer consents to such use by sending an e-mail specifically stating this request to support@loopone.com. In addition, Quadient Software will not disclose Personal Information to third parties (except for service providers), unless Quadient Software explicitly asks the User for permission to make such disclosure and the User affirmatively "Opts-In" and thereby consents.

Correcting/Updating and Deleting Information

Users registered with Quadient Software can review their Personal Information by e-mailing support@loopone.com. Users may also request to modify or delete the Personal Information held by Quadient Software by sending an email to support@loopone.com.

Changes to this Privacy Policy

Quadient Software may periodically change this Privacy Statement. For example, as Quadient Software updates and improves its services, new features may require modifications to the Privacy Statement. Accordingly, please check back periodically.

Questions or Suggestions

If you have any questions or suggestions about this Privacy Statement, the practices of this site or your dealings with this site, you can contact:

Quadient Inc.
Attn: Customer Service Department
478 Wheelers Farms Rd
Milford, CT 06461

1-800-250-1555 (toll free telephone number)
1-800-250-2234 (toll free fax number)


This Privacy Statement was last updated May 23, 2002.